Privacy Policy

RISA, LLC (“Company”, “we”, “us”, or “our”) is committed to safeguarding the confidential and personal information of its customers and users). As a user or customer (“user”, “you”, or “customer”) of the RISAprofile.com website, and/or all associated websites, use of the RISA® Profile, and other services (collectively, the “Services”), your privacy is important to us. This privacy policy (this “Privacy Policy”) discusses the information we collect about you, how we treat it, with whom we share it, and how we protect it.

This Privacy Policy is incorporated into and is subject to the RISA® Terms of Use located at https://risaprofile.com/risa-terms-and-conditions/. Your use of the Services and any personal information you provide in connection with your use of the Services remains subject to the terms of this Privacy Policy and our Terms of Use.

In the normal course of business, we collect personal information about you from a variety of sources, including:

  • information provided by you, such as information we receive from you during the account registration and/or purchase process (such as your name, address, email address, phone numbers, credit card information). We use this data you provide to provide access to the Website and personalize the services provided. We may also analyze this data in aggregate to learn more about the RISA customer; and
  • information you enter in response to questionnaires, during use of the Services.
  • information from you when you send us feedback. Some information we collect is not explicitly submitted by the user. Examples of such information include (but are not limited to): usage information, browsing activity, click activity, browser-related information, IP address, requested URL, referring URL, and timestamp.

 

How We Use Information Collected About You:

Your personal information is maintained by Company and we employ trusted third-parties to protect the information you provide to us in order to provide you the Services and support for the Services. We also may use such information to provide you personalized products and services. If you wish to opt out of receiving promotional content, you can follow the unsubscribe instructions provided alongside any promotional correspondence from us. In addition, if at any time you wish not to receive any future communications or you wish to have your name deleted from our mailing lists, please contact us at community@risaprofile.com. Please note that we will continue to contact you via email to respond to requests and to provide the Services.
Data that does not include personally identifiable information may be used for research purposes. For instance, we may compile data from the Services, excluding personally identifiable information, for purposes of demographic analysis and research. We may use usage information, browsing activity, click-thru activity, browser-related information, IP address, requested URL, referring URL, and timestamp information to help us diagnose problems with our servers, administer our Services, and otherwise provide the highest possible level of service to you. In addition, we use this data in an aggregated, non-personally identifiable manner to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of our website and services.

We keep records of our Services, which may include but are not limited to records of the results of the Services, your use of our Services, and your communications to us about our Services.
Information Sharing

We do not sell information about current or former users to third-parties. We may share customer information with Company subsidiaries or affiliated companies in order to properly service your account. In compliance with federal and state laws, we may disclose information we collect about our customers and former customers, as described above, to nonaffiliated businesses such as:

Companies who provide a technology service that is integrated with the Services, and you have enabled that integration;

Companies that participate in joint marketing activities with us;

Other organizations, with your consent or as directed by your representative;

and

Companies participating with us in a proposed or actual sale, merger, transfer, or business exchange.
These companies and organizations are required to treat your private information with the same high degree of confidentiality that we do and only for the services for which they are engaged.

We may disclose your personal information where we believe it is necessary or appropriate to:

  • maintain or service your account with us;
  • investigate or prevent any actual or potential fraud or other criminal activity; or
  • comply with law or legal process.
  • if you are receiving access to the Services due to employment with and/or membership in an
    organization, to verify your continued affiliation with that organization.

 

Use of Cookies and Pixels

Like most websites, our sites require cookies to function properly. Cookies are small text files that reside on a user’s computer and identify you as a unique user. Pixels are small code blocks on a website that allow for another server to measure viewing of a webpage and often are used in connection with cookies. We and certain of our third-party service providers use cookies and pixels to refine our services, simplify the user experience and in some cases provide targeted advertising and content. For example, the use of cookies allows registered users to enter our sites without explicitly typing in their email address and password every time, and it allows us to personalize your experience. We and third-parties may tie personally identifiable information such as your email address to cookies and pixels. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature; however, you should note that cookies might be necessary to provide you certain features (e.g., customized delivery of information).

 

Google Analytics
We use third-party analytics tools, including “Google Analytics”, to collect information about the usage of this site. Google Analytics collect information about how often users visit this site, what pages they visit when they do so, and what other sites they used prior to coming to this site, among other information.

We use this information to understand user interaction to improve this site.

Google Analytics collects the IP address assigned to you on the date you visit this site, along with other anonymized information (e.g., browser type and type of device used to visit the site), but not your name or other personally identifiable information. Google Analytics’ ability to use and share information about your visits to this site is restricted by their terms of use and privacy policies. We do not combine the information collected through the use of Google Analytics with personally identifiable information.
You can prevent Google Analytics from recognizing you on return visits to this site by disabling cookies on your browser. You can opt-out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on here.

 

Security

Accounts to access the Services are password-protected. We restrict access to your personal information to our employees and to permitted third-parties who need to know that information to provide products or services for us, or to provide, process, or maintain any security, account, or service or program for you or your benefit. To protect your personal information from unauthorized access and use, we have adopted administrative, technical, and physical security procedures that comply with federal law.

We use our reasonable best efforts to protect our users’ information. If you have any questions about our security, then please contact us. We follow generally accepted industry standards to protect the personally identifiable information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Policy.
You hereby acknowledge that we are not responsible for any intercepted information sent via the Internet, and you hereby release us from any and all claims arising out of or related to the use of intercepted information in any unauthorized manner.
Respecting Children’s Privacy
This website is not directed to children, and we do not knowingly solicit information from any person under the age of 18. Should a person whom we know to be under 18 send personal information to us, we will delete it as soon as possible.

 

Services are Intended for U.S. Customers

The Services are hosted in the United States. This Privacy Policy is intended to comply with privacy laws in the United States and may not comply with all privacy laws in foreign countries. If you are a non-US user of the Services, by using the Services and providing us with data, you acknowledge, agree and provide your consent that your personal information may be processed in the United States for the purposes identified in this Privacy Policy. In addition, such data may be stored on servers located outside your resident jurisdiction, which may have less stringent privacy practices than your own. By using the Services and providing us with your data, you consent to the transfer of such data and any less stringent privacy practices.

 

Control of Personal Information

We give you the opportunity to opt-out of receiving communications from us and to view, correct or remove your personal information. You may delete your account at any time that you choose. To request that your account be deleted, please contact us at community@risaprofile.com.

Because of the way we maintain the Services to protect the integrity of your data, residual copies may take a period of time before they are deleted, and your data may remain in our backup systems. However, our systems are architected so that your data will drop out of active use for all of the uses that we described above. To contact us directly regarding cancelling your account or correcting or removing other personal information, please email us at community@risaprofile.com.

 

CALIFORNIA RESIDENTS.

If you are a California resident, you have the right to receive: a) information identifying any third parties to whom we may have disclosed, within the past calendar year, personal information pertaining to you and your family for Company’s direct marketing purposes; and b) a description of the categories of personal information disclosed. To obtain such information you must make a request in writing. Your request must include your name and email address, the URL for the website you visited, and a return address or it will not be processed. We will not honor such requests more than once per calendar year. Please e-mail your request to Company at community@risaprofile.com.

 

EUROPEAN UNION RESIDENTS.

The GDPR took effect on May 25, 2018 and is intended to protect the data of European Union (EU) citizens. Although Company markets its Services online, we do not specifically target our marketing to the EU, nor do we conduct business in or to the EU in any meaningful way. In fact, the Site, content and all products, services and/or materials created, sold and/or otherwise disseminated by Company are made available only to United States’ citizens, and access thereto is strictly forbidden to any EU citizen. If you are an EU citizen, you are directed to leave the Site and are forbidden from accessing the Site, Content, products, services and materials. Furthermore, if you are an EU citizen, you are forbidden from sending, and are explicitly directed not to send, any personally Identifiable Information to Company and/or its affiliates.

If you nevertheless ignore this warning, access the Site, and are a resident of the European Economic Area (EEA), or are accessing this Site from within the EEA, you may have the right to request: access to, correction of, deletion of; portability of; and restriction or objection to processing, of your personal data, from us. This includes the “right to be forgotten.” To make any of these requests, please contact our GDPR contact at community@risaprofile.com.

 

Modifications to the Privacy Policy

By using the Services, you signify your agreement to the terms of our Privacy Policy. If you do not agree with these terms, you should not use the Services. We may modify this Privacy Policy at any time. If a material change is made to this Privacy Policy and/or the way we use our users’ personally identifiable information, then we will provide notice to currently registered users and post a prominent notice of the nature of such change on the first page of this Privacy Policy. You are responsible for reviewing this Privacy Policy periodically to ensure that you are aware of any changes to it. Your continued use of the Services indicates your assent to any changes to this Privacy Policy.

 

Legal Notice

If any part or parts of this Policy are found under the law to be invalid or unenforceable by a court of competent jurisdiction, then such specific part or parts shall be of no force and effect and shall be severed and the remainder shall continue in full force and effect.

 

Governing Law

This Policy is governed by and construed in accordance with the laws of the Commonwealth of Virginia and you irrevocably submit to the exclusive jurisdiction of the courts of the Commonwealth of Virginia.

 

Contact

If you have questions, comments, concerns or feedback regarding this Privacy Policy or any other privacy or security concern, please send an e-mail to community@risaprofile.com.